FAQ

You’ve Got Questions - We’ve Got Answers

How are the bikes secured in the van?

We use a multi-point tie down system to the floor and the roof. Bikes are in a wheel chock and protected by blankets.

How many motorbikes can you transport at any one time?

Depending on the size, up to 4 bikes can be transported in the van.

Do you do weekend pickups and deliveries?

Yes, we will collect/deliver when available 24/7 .

Can I ride in the van with the driver to delivery destination?

Please discuss this with the driver. It will be based on each individual case.

Do you discount for multiple bikes in one journey?

When you discuss your requirement a quote will take into account the extra time spent loading and unloading the items but of course multiple bikes on the same journey will incur a reduced pro-rata cost.

Are there any extra charges such as toll fees, congestion charges or v.a.t etc?

The quote we give you includes all charges and will have already been calculated to include any required extras.

Are you V.A.T. registered?

No we are not v.a.t. registered.

Do I have to be there when my item is delivered?

Whilst our drivers can load/unload the items himself, there needs to be someone to sign the paperwork at both ends.

Can you transport 6 bicycles to Scotland for our biking holiday?

How are the bicycles secured?

Yes there is room for up to 9 bicycles depending on size and these will sit into a bike rack and secured with multi-point tie down systems to roof and floor.

What type of certification do your drivers obtain?

Our drivers are fully DBS Checked, hold a full driving license and we only use drivers who are seasoned motorbike riders/owners.

I need transportation following a race day. Can you help me?

Yes we can help you to get your cherished possession back to a location of your choice following a race, where this be at a track or a bicycle run. Leaving you to make your way home by car or train whichever is appropriate for your situation and leave the worry to us.

What other items do you collect /deliver?

We will consider any item that we can fit securely into the van. e.g. sofa, bed, wardrobe, engine, table, boxes, parcels, bar-b-q's, any household item...the list is endless! Please discuss your requirements with us.

Does your van have good locking systems and an alarm

Yes there are slam and anti-drill plates on the van. The alarm is a Clifford.

Let us know if you've got another question for us and we will be happy to answer any enquiry.

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